Privacy Policy
How Galamsey Sports collects, uses, and protects your information.
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GALAMSEY SPORTS – PRIVACY POLICY
Effective Date:
Last Updated:
1. INTRODUCTION
Welcome to Galamsey Sports (“Company,” “Platform,” “we,” “our,” or “us”) aa product of Hehxagon Technologies.
This Privacy Policy explains how we collect, use, process, store, disclose, and protect your information when you access or use our website, applications, subscription services, live surebet feeds, betting calculators and related services.
By accessing or using the Platform, you acknowledge that you have read, understood, and agreed to this Privacy Policy.
If you do not agree with this Privacy Policy, you should discontinue use of the Platform immediately.
2. ABOUT OUR PLATFORM
Galamsey Sports is a sports arbitrage and surebet analytics platform that provides:
Real-time surebet opportunities
Odds comparison services
Arbitrage betting calculations
Betting calculators
Subscription-based premium feeds
API-powered odds aggregation tools.
We are not a bookmaker, casino, betting operator, or gambling company.
We do not accept bets, hold gambling funds, or process gambling transactions.
3. INFORMATION WE COLLECT
We may collect and process various categories of information when you use the Platform.
3.1 Personal Account Information
When you create an account or subscribe to our services, we may collect:
Full name
Username
Email address
Password credentials (encrypted);
Country or region
Subscription information
Account preferences.
3.2 Technical Information
We may automatically collect technical data including:
IP address
Device identifiers
Browser type and version
Operating system
Device information
Login timestamps
Usage logs
Internet service provider
Session activity.
3.3 Platform Usage Information
We may collect information relating to how you use the Platform, including:
Surebets viewed
Betting markets accessed
Sports preferences
Favorite bookmakers
Betting calculator usage
Subscription activity
User interactions and settings.
3.4 Payment Information
Payments for subscriptions may be processed through third-party payment providers.
We may receive limited payment-related information such as:
Payment confirmation
Transaction reference numbers
Subscription status
Billing details.
We do not store complete and or debit or credit card information on our servers.
3.5 Communication Information
We may collect information you provide when:
Contacting support
Sending inquiries
Reporting technical issues
Participating in surveys
Providing feedback.
4. HOW WE USE YOUR INFORMATION
We use collected information for the following purposes
4.1 Service Delivery
To:
Create and manage accounts
Provide subscription access
Deliver surebet opportunities
Operate betting tools and calculators
Maintain platform functionality.
4.2 Platform Improvement
To:
Improve user experience
Analyze platform performance
Monitor system reliability
Develop new features
Optimize service quality.
4.3 Security and Fraud Prevention
To:
Detect suspicious activities
Prevent unauthorized access
Protect user accounts
Monitor abuse or fraudulent activity
Maintain platform security.
4.4 Communications
To:
Respond to support requests
Send service notifications
Deliver subscription updates
Provide technical notices.
4.5 Marketing and Promotions
Where permitted by law, we may send
Promotional messages
Product updates
Marketing emails
Service announcements.
Users may opt out of marketing communications at any time.
4.6 Legal Compliance
To comply with
Applicable laws
Regulatory obligations
Legal processes
Tax requirements
Law enforcement requests.
5. LEGAL BASIS FOR PROCESSING
Depending on your jurisdiction, we process information based on
User consent
Contractual necessity
Legitimate business interests
Compliance with legal obligations.
6. COOKIES AND TRACKING TECHNOLOGIES
We may use cookies and similar technologies to
Maintain user sessions
Remember preferences
Improve platform performance
Analyze website traffic
Enhance security
Personalize user experience.
Types of cookies may include
Essential cookies
Functional cookies
Analytics cookies
Performance cookies
Marketing cookies.
You may disable cookies through your browser settings, although certain features of the Platform may not function properly.
7. SHARING OF INFORMATION
We may share information with trusted third-party service providers including
Hosting providers
Cloud infrastructure services
Odds API providers
Payment processors
Analytics providers
Customer support services
Fraud prevention tools
Legal authorities where required by law.
We may or may not sell personal information to third parties.
8. THIRD-PARTY SERVICES AND BOOKMAKERS
The Platform may contain links, odds, or references to third-party bookmakers and external services.
We are not responsible for
Third-party privacy practices
External website content
Betting outcomes
Bookmaker restrictions
Third-party security practices.
Users should independently review the privacy policies and terms of external services.
9. DATA RETENTION
We retain personal information only for as long as reasonably necessary to
Provide services
Maintain user accounts
Fulfill legal obligations
Resolve disputes
Prevent fraud and abuse
Enforce agreements.
Retention periods may vary depending on legal and operational requirements.
10. DATA SECURITY
We implement commercially reasonable security measures designed to protect user information.
Security measures may include
SSL encryption
Secure authentication systems
Restricted access controls
Server security monitoring
Encrypted password storage.
However, no online system can guarantee absolute security.
Users are responsible for maintaining the confidentiality of their account credentials.
11. INTERNATIONAL DATA TRANSFERS
Your information may be processed or stored in countries outside your country of residence.
By using the Platform, you consent to such international data transfers where permitted by applicable law.
12. USER RIGHTS
Depending on applicable laws, users may have the right to
Access personal information
Correct inaccurate information
Request deletion of data
Restrict processing
Object to processing
Withdraw consent
Request data portability
Requests may be submitted through our official support channels.
13. CHILDREN’S PRIVACY
The Platform is intended only for individuals who are at least 18 years old or the legal gambling age in their jurisdiction.
We do not knowingly collect personal information from minors.
If we become aware that a minor has provided personal information, we may delete such information and terminate the associated account.
14. MARKETING COMMUNICATIONS
Users may receive
Service announcements
Subscription updates
Product notifications
Promotional offers
Marketing emails.
Users can unsubscribe from marketing communications at any time through
Account settings
Email unsubscribe links
Contacting support.
15. AUTOMATED PROCESSING AND ANALYTICS
We may use automated systems and analytics tools to
Analyze platform usage
Detect suspicious activity
Improve surebet feed delivery
Monitor platform performance
Optimize user experience.
These processes are used strictly for operational and analytical purposes.
16. ACCOUNT TERMINATION AND DATA DELETION
Users may request account deletion by contacting support.
Following deletion requests
Certain information may be retained where legally required
Backup records may temporarily remain in secure storage
Fraud prevention records may be retained where necessary.
17. CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify or update this Privacy Policy at any time.
Updated versions become effective immediately upon publication unless otherwise stated.
Continued use of the Platform after changes are posted constitutes acceptance of the updated Privacy Policy.
18. CONTACT INFORMATION
For questions regarding these Terms, subscriptions, or legal matters, contact:
Galamsey Sports
Email: info@galamseysports.com
Website: https://galamseysports.com
WhatsApp: +233 556970011
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